Now Offering Device Unlocking for Computers, Phones & Tablets
Locked out of a computer, phone, or tablet? We now unlock non-Apple devices for verified owners with proof of ownership and a photo ID.
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How to Avoid Getting Locked Out of Your Devices
Five habits that keep you out of the locked-device club, from saving recovery keys to keeping receipts.
Read moreHow to Find Your Device’s Serial Number or IMEI
Your serial number or IMEI proves the device is yours. Here is where to find it on computers, phones, tablets, and drives.
Read moreWill unlocking my device erase my data?
It depends on the device. Computer password resets usually keep your files. Most phone screen lock removals need a factory reset.
Read moreDo you unlock iPhones, iPads, or Macs?
No. We do not unlock Apple devices or Apple accounts. Apple Support handles those requests.
Read moreWhen can’t you unlock a device?
We decline unlocks for Apple devices, missing proof, lost or stolen devices, and managed work or school devices.
Read moreWhat proof of ownership do I need to unlock a device?
Bring one proof of ownership and a valid photo ID. The names must match.
Read moreWhich devices can you unlock?
We unlock Windows and Linux computers, plus Android and Windows phones and tablets. Apple devices are not included.
Read moreWhat to Do If Your Android Has a Virus
Pop-ups, strange apps, or a slow phone? Follow these steps to find and remove the cause.
Read moreHow to Tell If a Link Is Legitimate
Preview the address, find the real website name, and run a free check before you tap.
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