A support ticket keeps your request, our replies, and any files in one place.

1. Go to support.uvadvance.com and select Open a New Ticket.
2. Enter your full name and email address. Add a phone number for calls or texts.
3. Pick your preferred contact method: email, phone call, or text message. You always receive email updates.
4. Choose a Help Topic, such as Existing Customer or General Inquiry.
5. Write a short subject and describe the problem. Attach screenshots or photos if helpful.
6. Submit the form. Save the ticket number from your confirmation email.

Urgent problem? Call (844) 320-3300 any time, 24/7.