26
September
A network reset removes saved Wi-Fi networks, VPN settings, and network adapters, then restores factory defaults. Try this step after a normal restart fails.
You need to rejoin Wi-Fi networks afterward. Have your Wi-Fi password ready.
Windows 11
- Open Settings, then Network & internet.
- Select Advanced network settings, then Network reset.
- Select Reset now and confirm. Your PC restarts.
iPhone
- Open Settings, then General.
- Select Transfer or Reset iPhone, then Reset.
- Choose Reset Network Settings and enter your passcode.
Android
- Open Settings, then System.
- Select Reset options.
- Choose Reset Wi-Fi, mobile & Bluetooth. Samsung phones list this under General management.
Still offline? The problem sits in your router or with your internet provider. Our Wi-Fi & Network Troubleshooting service tracks down the cause.
