Yes. We handle your device with care, but aging drives and existing faults sometimes fail during testing. A backup keeps your files safe no matter what.

Simple backup options

• Windows: Copy your Documents, Pictures, and Desktop folders to an external drive, or turn on OneDrive backup.
• Mac: Use Time Machine with an external drive, or iCloud Drive.
• iPhone and Android: Turn on iCloud Backup or Google One backup.

Device not turning on? Tell us during your consultation. We explain your data options before any work begins.