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How to Find Your Device Model and Operating System
26
September

We ask for your device details to give you an accurate quote. Each device lists them in the settings.

Windows 11 or 10

  1. Press Windows + I to open Settings.
  2. Select System, then About.
  3. Note the Device name, Processor, Installed RAM, and Windows edition.

Mac

  1. Open the Apple menu in the top-left corner.
  2. Select About This Mac.
  3. Note the model name, chip, memory, and macOS version.

iPhone or iPad

  1. Open Settings, then General, then About.
  2. Note the Model Name and iOS Version.

Android

  1. Open Settings, then About phone.
  2. Note the model name and Android version. Menu names differ a little by brand.
Take a screenshot of the About screen and attach the image to your email or support ticket.
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