Product Description

Service overview: Computer Virus & Malware Removal addresses common malicious software, intrusive browser behavior, unwanted applications, and suspicious system activity on one operational computer.

What’s Included

• Threat scanning and removal for one computer
• Browser extension and startup-item review
• Removal of identified unwanted programs when safe
• Operating-system and browser update check
• Post-cleanup security recommendations

Security Findings & Next Steps

Security issues can sometimes reveal damaged system files, compromised accounts, failing hardware, or a need for more extensive remediation. If we find a condition outside this service, we may recommend operating-system repair, account recovery, data backup, replacement hardware, or another appropriate next step.

• Data recovery, identity-theft remediation, financial reimbursement, paid antivirus subscriptions, or operating-system reinstallation
• A guarantee against future infection
• Remote service when the computer cannot start or remain connected

Helpful next-step guidance: If something outside this service is needed, we’ll identify the appropriate service, part, subscription, or provider support so you can decide how to proceed.

On-site and Tech Valet services are available within 10 travel miles of our Lisbon, New Hampshire office. Travel beyond 10 miles is charged at $1.00 per additional mile.

Ready to schedule? Add this service to your cart and follow the instructions to request and reserve your appointment. If you are unsure which service you need or have questions before scheduling, Upper Valley Advance offers free technology consultation and diagnostic services. You may also call us toll-free at +1 (844) 320-3300 for assistance or to schedule an appointment.

Additional information